NHTSA Complaint #11692156 — 2020 FORD ESCAPE WHEELS

Complaint Details

ODI Number	11692156
Vehicle	2020 FORD ESCAPE
Component	WHEELS
Date of Incident	October 4, 2025
Date Filed	October 8, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

Upon starting our vehicle, we received several warning lights relating to collision control and that the AWD system had failed. This happened on a Saturday so we had to wait until Monday to bring the car in to the dealer for service. The service department told us that the diagnostic testing indicated that the AWD module and the PTU actuator motor needed to be replaced. Our vehicle is under six years and under 29,000 miles, along with being garage kept and having regular maintenance.

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