NHTSA Complaint #11633133 — 2019 HONDA ACCORD

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11633133
Vehicle 2019 HONDA ACCORD
Component FUEL/PROPULSION SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NV

Consumer Description

My vehicle is subject to NHTSA Recall Number 23V-858, Honda Campaign Number YGK, Service Bulletin Number 24-009. I have received multiple notifications via US mail from the American Honda Motor Co, Inc., Automobile Division notifying me of a recall of the fuel pump. The first notice was received in February 2024 with instructions to contact my local dealer as soon as possible. I first began contacting my local Honda dealers (Findlay Honda, Henderson, NV; Centennial Hills Honda; Honda West) in the Las Vegas, Nevada in March 2024. Each time, I was informed that none of the dealerships had the fuel pump and to call back in May 2024. I called in May 2024 and was instructed to call in July 2024. I called in July 2024 and was instructed to call in October 2024. I called in October 2024 and was instructed to call in November 2024. I called a week before Thanksgiving 2024 and was instructed to call in December 2024. Last week, I attempted to contact each dealership again about the fuel pump. The service departments of Findlay Honda, Henderson NV and Centennial Hills Honda would not answer the telephone. Honda West placed me on a fuel pump wait list. My vehicle has been on a recall list for almost a year with no repairs. I do not have any confidence that Honda will reimburse the cost of the repair if I utilize another mechanic.

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