NHTSA Complaint #11716725 — 2019 HONDA ACCORD

This 2019 Honda Accord was part of the fuel pump recall that occurred in 23/24. The vehicle was taken in and had the fuel pump fixed at the dealership under the recall. From that point we have begun to have issues with the fuel injectors. The vehicle started to run rough, and then all of the dash lights came on. All accessory items, Lane Departure warning, adaptive cruise control, etc, all stay on as if malfunctioning. The vehicle was taken into dealership and diagnostic was run, results was two failing fuel injectors. Calls were placed to Honda and request was made to have them assist in a goodwill repair since so many of these vehicles are experiencing the same issue after the recall repair was made. Honda did a review of the diagnostic report and reported problem and stated that the vehicle fell outside of the warranty on the fuel injectors, and that they would not honor any assistance in repairs. They stated case was closed and no further conversations could be had. I mentioned that I knew that they had issued an extended warranty on 2016-2019 Honda CRV's and Civics for the fuel injectors up to 150,000 miles. They stated that my vehicle VIN did not fall within those, which I acknowledge. Vehicle is still malfunctioning and we will be responsible for the repairs, even though this is a well known issue after the fuel pump recall repair. It was stated that we will just need to fix the repairs on our own, which is over $2000 and that, if in the future, there is a recall or extended warranty offered then we could try and speak with them about possibly getting our money back.