NHTSA Complaint #11718213 — 2019 HONDA ACCORD

SEAT BELTS issue reported to NHTSA

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Complaint Details

ODI Number 11718213
Vehicle 2019 HONDA ACCORD
Component SEAT BELTS
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

My vehicle's right driver seat buckle assembly is failing. My seat belt will not latch making my vehicle unsafe and unlawful to drive in the State of Florida. I first noticed this problem on Friday, February 13, 2026. There is currently a safety recall on my vehicle (2018-2029 Honda Accord). I registered my car through [XXX] and noticed that there were two recalls for my vehicle. The two recalls are the seat belt malfunction and fuel pump, which neither repair has been completed on my vehicle. I contacted the dealership on Monday, February 16, 2026 and advised them that i have a failing seat belt on the driver side. I provided them with my vehicle VIN and they advised that I only qualified for one of the repairs (fuel pump). After speaking with the dealership the seat belt recall was removed from my account. I also contacted the manufacturer and they told me the same thing regarding the recall needed to be associated with my VIN number. The Service Bulletin 23-016 was issued on March 10, 2023 and updated on March 24, 2023, I purchased my vehicle on December 8, 2023. The dealership is refusing to repair the seat belt and requiring me to pay out of pocket because the recall is not attached to my VIN. However, the recall is for all 2018-2019 Honda Accord Models. Due to a current recall in place, I should not have to pay out of pocket. I reviewed the Service Bulletin in detail and I am having the exact problem with my vehicle. I would like to escalate this issue to require Honda to cover the charges for this repair. It is not normal for seat belts to fail, I have seen cars 15-20 years old that do not experience these issues. Even those in the junk yard have working seat belts. So, this is not some random incident it is due to the recall. Due to this being a safety hazard I am seeking your assistance regarding the matter. I have videos and photos but I am not able to upload here due to size. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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