NHTSA Complaint #11632938 — 2012 HYUNDAI SONATA

In October of 2023, I was driving my 2012 Hyundai Sonata Hybrid to the laundry mat about a quarter of a mile from my home. I stopped at a stop light and all of a sudden, a warning sound burst from my dasher board. The message stated, "Hybrid Warning-DO NOT DRIVE: CHECK BRAKES". The brakes completely stopped working, the pedal was to the floor and the accelerator was stalling. After managing to get the vehicle back to my home, naturally I went to the Dealership (Langdale Hyundai of Valdosta) and informed them of the issue. They informed me there was no issue, charged me for a diagnostic and sent me on my way. Once I provided proof of my car stopping mid-drive, they began to check wiring and such. What they told me the issue was is a Hydraulic Power Unit. I had it replaced, still the same issue "CHECK BRAKES". I only have 116k miles on this car, bought it with 72K in 2021, so I haven't driven it much. It spent 8 months in Hyundai Dealership in Holiday, FL for a brand-new Hybrid Battery in 2022. I have been looking online for anyone that knows more about this issue so I can get it resolved. It turns out there are thousands of people who are just like me. I believe this is indeed a recall issue. I believe this is an issue is an emergency issue, brakes giving out while driving is an issue that needs to be addressed. This has been happening for years, and Hyundai has not done one thing on it. It's happening with newer vehicles as well as older. Langdale Hyundai of Valdosta was not much of a help at all, to be honest, I don't trust their workers at all. I believe they do nothing and charge customers for the max that they can.