NHTSA Complaint #11632866 — 2019 MAZDA CX-5

This car has less than 37,000 miles on it it has significant oil leaks from the valve cover gasket, it’s timing cover gasket and now it had been determined it has a cracked cylinder head. This was covered by 3 Service alerts with the cracked cylinder head being SA-031/21. None of the dealers notified us of the issue when serviced Galpin Mazda and New Century Mazda. But Big O Tires did. The two oil leak gasket repairs cost over $1600. The car is 8 months past warranty. The car is burning oil when driven. Due to the leak and the smoke particles and smell enter the cabin. The engine smokes when shut down instill it cold down. The smoke particles in the cabin are dangerous. The engine oil light appeared in late November (my daughter’s car, she is away at college). We found out the depth of the oil leak issues the second and fourth week of December. The fact that the dealers did not notice us or do preemptive repairs is a major failure by the Mazda organization.