NHTSA Complaint #11632733 — 2018 TESLA MODEL S
ELECTRICAL SYSTEM issue reported to NHTSA
Fire
Complaint Details
| ODI Number | 11632733 |
| Vehicle | 2018 TESLA MODEL S |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | Yes |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
•I’m not sure what component was responsble for either the braking issue or the fire. It is available for inspection. •When driving the brake pedal had a frightening delay that almost caused 2 accidents and unfortunately my car was charging on the 24th of October which could have something to do with arching that led to my garage catching fire rendering the car unable to move or turn on after the incident. I’ve insisted Tesla insurance to look into possible causes because the Fire dept. mandated the a LADWP (power company) to install new transformers to our power supply a couple of days after the fire, which they did. Tesla insurance seems uninterested in finding the cause and wants to compensate me for the vehicle but I believe it’s in their best interest to find a cause and document it. The car had no issues prior, in fact the service center sent a mobile tech to replace the 12volt battery on the car not even 10 months ago. After the fire the car died and has a bunch of codes that make it inoperable. • Service center rejected looking at it because of the risk. They said since it was possible salvage they could not look at it which is understandable but they worked on it before in decem •Insurance has been unwilling to look at any of this they just want pictures of the car to settle the issue. In my opinion they are ignoring a bigger problem. Tesla is my insurer. •The car had no issues prior to the fire and none during the near misses were the brake delayed.
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