NHTSA Complaint #11592373 — 2018 TESLA MODEL S

The contact owns a 2018 Tesla Model S. The contact stated that while driving 60 MPH the message, "Acceleration and Top Speed Reduced," suddenly displayed on the instrument panel. The contact had not noticed any changes in the functionality of the vehicle and continued driving. After parking the vehicle for a while, the contact attempted to drive the vehicle however, the vehicle failed to respond. The contact attempted to reverse, and the vehicle failed to respond. The contact stated that the message, "Power Reduced -Vehicle System Shutting Down” and "Air Suspension Adjustment Unavailable - Functionality May Be Available on the Next Drive" were displayed on the instrument panel. The contact restarted the vehicle however the failure persisted. The message, "Unable to Drive - Oil Tank Supply Low, " was then displayed on the instrument panel. The contact stated that while on hold with Tesla Roadside Assistance, the following message were displayed, "Electrical System Power Reduced - Vehicle may shut down Unexpectedly”. The vehicle was towed by Roadside Assistance to the dealer who was unable to determine the cause of the failure. The manufacturer was made aware of the failure. The failure mileage was 54,460.