NHTSA Complaint #11632119 — 2021 CHEVROLET SILVERADO 2500

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11632119
Vehicle 2021 CHEVROLET SILVERADO 2500
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 122,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

The contact owns a 2021 Chevrolet Silverado 2500. The contact stated while driving 55-60 MPH, the rear wheels seized. The contact had to release the accelerator pedal to self-correct the failure. The contact stated that the failure occurred twice. The vehicle was taken to the dealer, and the contact was informed that the vehicle was included in NHTSA Campaign Number: 24V797000 (Power Train); but was repaired. The contact stated while driving 25-30 MPH after the repair, the failure reoccurred a third time. The check engine warning light illuminated and the “Engine Power Reduced” message was displayed. The vehicle was taken to another dealer, Chevrolet of Montebello (310 W Whittier Blvd, Montebello, CA 90640); but was not diagnosed or repaired. The manufacturer was made aware of the failure and opened a case. The failure mileage was 122,000.

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