NHTSA Complaint #11631792 — 2018 JEEP GRAND CHEROKEE
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11631792 |
| Vehicle | 2018 JEEP GRAND CHEROKEE |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | AZ |
Consumer Description
A recall NHTSA 20V-699 was issued on our vehicle in March 2021. This is related to a Fire Hazard. The recall repair was done and component exchanged, now 3 years later and 35,000 miles we have exactly the same issue. A cracked EGR cooler, same as previous. My concern is that the replaced part is from the same batch as originally and as such they replaced a dangerous part with another dangerous part. The dealer and FCA refuses to replace the part as they say the recall has been closed. I my opinion this Fire Hazard still exists and repair was not done with a quality product, as it is exactly the same issue. as before.
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