NHTSA Complaint #11631650 — 2017 KIA SOUL

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11631650
Vehicle	2017 KIA SOUL
Component	ENGINE
Date of Incident	September 6, 2024
Date Filed	December 19, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	UT

Consumer Description

09/06/2024 MY KIA SOUL ENGINE BROKE DOWN TOWED TO A MECHANIC SHOP AND DETERMINED IT NEEDED A NEW ENGINE, DUE TO A RECALL THAT WAS ISSUED BEFORE MY OWNERSHIP OF THE VEHICLE. KIA DECLINES DOING THE ENGINE REPLACEMENT UNDER THE 150,000 WARRANTY, DUE TO THE RECALL NEVER BEING TAKEN CARE OF. SPOKE TO THE DEALER I BOUGHT THE VEHICLE FROM AND AT THE TIME OF PURCHASE THEY HAD NO RECORD OF A RECALL BEING PRESENT ON THE VEHICLE. ATTACHED IS VEHICLES CARFAX AND DATES OF INCIDENTS.

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