NHTSA Complaint #11631327 — 2014 BMW 428I

The coolant pump on my BMW has failed due to a known recall issue (NHTSA Recall Number 24V608). Despite the recall being issued months ago, BMW has not provided a timely fix or remedy. As a result, the coolant pump began leaking, causing my vehicle to overheat and leak coolant, which has led to further damage and significant safety concerns. This issue put my safety and the safety of others at risk because the overheating occurred while driving, potentially leading to engine failure or an accident. The problem has been confirmed by my BMW dealer, but no repair has been made due to the lack of an available remedy. The vehicle has not been inspected by the manufacturer beyond the dealer visit, and no inspections have been performed by police or insurance representatives. There were no specific warning lamps or messages indicating a coolant pump failure prior to the initial overheating incident, although the vehicle did eventually display warnings about engine overheating. The failure is directly related to the unresolved recall issue, and I am requesting that BMW expedite a remedy to prevent further damage and safety risks.