2014 BMW 428I — Problems, Recalls & Safety Data
N/A
Safety Rating
64
Owner Complaints
6
Recalls
24
Service Bulletins
0
Investigations
Overview of the 2014 BMW 428I
The 2014 BMW 428I has received a total of 64 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 8 recall campaigns affecting this vehicle, covering issues with AIR BAGS:SIDE/WINDOW:HEAD, ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS/RECEPTACLES, ENGINE AND ENGINE COOLING:COOLING SYSTEM:PUMP. 24 technical service bulletins have been issued by BMW of North America, LLC for this model year. The most commonly reported problems involve the Electrical System (16 complaints), Engine (10 complaints), and Engine And Engine Cooling (9 complaints).
Recalls for the 2014 BMW 428I
NHTSA has recorded 8 recalls for the 2014 BMW 428I, potentially affecting up to 1,485,379 vehicles.
Recall 25V871000 — AIR BAGS:SIDE/WINDOW:HEAD
| 851 vehicles affected
Defect: BMW of North America, LLC (BMW) is recalling certain 2014 4 Series Coupe (428i, 428i xDrive, 435i, 435i xDrive), 3 Series Sedan (320i, 320i xDrive, 328i, 328i xDrive, 335i, 335i xDrive), and 2014-2015 2 Series Coupe (228i, 228i xDrive, M235i, M235i xDrive) vehicles. The head air bag inflator may fail at the weld joint, which can cause gas to leak...
Consequence: An inflator that ruptures may cause sharp metal fragments to enter or exit the vehicle, increasing the risk of injury. Additionally, an inflator that leaks gas may only partially inflate during a crash, increasing the risk of injury.
Remedy: Dealers will replace the head air bags, free of charge. Owner notification letters were mailed February 12, 2026. Owners may contact BMW customer service at 1-800-525-7417.
View full details →Recall 24V608000 — ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS/RECEPTACLES
| 720,796 vehicles affected
Defect: BMW of North America, LLC. (BMW) is recalling certain 2012-2015 X1 sDrive28i, X1 xDrive28i, 2012-2016 Z4 sDrive28i, 528i, 528i xDrive, 328i, 328xi, 2016-2018 X5 xdrive 40e, 2014-2016 228i, 228xi, 428i, 428i xDrive, 328xi Gran Turismo, 2013-2017 X3 sDrive28i, X3 xDrive28i, 2015-2018 X4 xDrive28i, 2015-2016 428xi vehicles. An improperly sealed electrical connector on the water pump may be exposed to water...
Consequence: An electrical short increases the risk of a fire.
Remedy: Dealers will inspect and replace the water pump and plug connector as necessary, and install a protective shield, free of charge. Owner notification letters were mailed on March 28, 2025. Owners may contact BMW customer service at 1-800-525-7417.
View full details →Recall 24V608000 — ENGINE AND ENGINE COOLING:COOLING SYSTEM:PUMP
| 720,796 vehicles affected
Defect: BMW of North America, LLC. (BMW) is recalling certain 2012-2015 X1 sDrive28i, X1 xDrive28i, 2012-2016 Z4 sDrive28i, 528i, 528i xDrive, 328i, 328xi, 2016-2018 X5 xdrive 40e, 2014-2016 228i, 228xi, 428i, 428i xDrive, 328xi Gran Turismo, 2013-2017 X3 sDrive28i, X3 xDrive28i, 2015-2018 X4 xDrive28i, 2015-2016 428xi vehicles. An improperly sealed electrical connector on the water pump may be exposed to water...
Consequence: An electrical short increases the risk of a fire.
Remedy: Dealers will inspect and replace the water pump and plug connector as necessary, and install a protective shield, free of charge. Owner notification letters were mailed on March 28, 2025. Owners may contact BMW customer service at 1-800-525-7417.
View full details →Recall 24V288000 — AIR BAGS:SIDE/WINDOW
| 5,761 vehicles affected
Defect: BMW of North America, LLC (BMW) is recalling certain 2014-2015 2 Series Coupe (228i, 228i xDrive, M235i), 3 Series Sedan (320i, 320i xDrive, 328i, 328i xDrive, 335i, 335i xDrive, M3, 328d, 328d xDrive), 4 Series Coupe (428i, 428i xDrive, 435i, 435i xDrive, M4), and 2015 4 Series Gran Coupe (428i, 428i xDrive, 435i, 435i xDrive) vehicles. The head air bag...
Consequence: An inflator that ruptures may cause sharp metal fragments to enter or exit the vehicle, increasing the risk of injury. Additionally, an inflator that leaks gas may only partially inflate during a crash, increasing the risk of injury.
Remedy: Dealers will replace the head air bags, free of charge. Owner notification letters were mailed November 4, 2024. Owners may contact BMW customer service at 1-800-525-7417.
View full details →Recall 24V527000 — AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
| 1,145 vehicles affected
Defect: BMW of North America, LLC (BMW) is recalling certain 2015 6 Series Gran Coupe, 2014 5 Series Gran Turismo, 2014 5 Series Sedan, 2015 6 Series Convertible, 2015 6 Series Coupe, 2014 X5, 2013-2014 X3, 2014-2015 3 Series Sedan, 2014 4 Series Coupe, 2014 4 Series Convertible, 2014 3 Series Gran Turismo, and 2015 4 Series Gran Coupe vehicles. Please...
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, increasing the risk of injury or death.
Remedy: The driver's front air bag will be replaced, free of charge. Owner notification letters were mailed September 6, 2024. Owners may contact BMW customer service at 1-800-525-7417.
View full details →Recall 15V189000 — FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
| 18,054 vehicles affected
Defect: BMW of North America LLC (BMW) is recalling certain model year 2014 228i Coupe, M235i Coupe, 320i, 320xi, 328i, 328xi, 335i, 335xi, ActiveHybrid 3, 328xi Sports Wagon, 428i Coupe, 428xi Coupe, 435i Coupe, 435xi Coupe, 428i Convertible, 428xi Convertible, 435i Convertible, 328xi Gran Turismo, 335xi Gran Turismo, and 2015 428i Gran Coupe, 428xi Gran Coupe, and 435i Gran Coupe vehicles....
Consequence: If the fuel pump fails, the vehicle may stall without warning, increasing the risk of a crash.
Remedy: BMW will notify owners, and dealers will replace the fuel pump, free of charge. Owners were mailed interim notices on May 28, 2015. The recall began on July 6, 2015. Owners may contact BMW customer service at 1-800-525-7417.
View full details →Recall 14V627000 — SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM:HOSES, LINES/PIPING, AND FITTINGS
| 8,988 vehicles affected
Defect: BMW of North America LLC (BMW) is recalling certain model year 2014 BMW 328i xDrive Sports Wagon, 2012-2014 BMW 320i Sedan, 328i Sedan, 320i xDrive Sedan, 328i xDrive Sedan, 2012-2013 BMW 528i Sedan, 528i xDrive Sedan, 2013-2014 BMW X1 sDrive28i, X1 xDrive28i Sports Activity Vehicle, 2013-2014 BMW X3 xDrive28i Sports Activity Vehicle, 2012-2014 BMW Z4 sDrive28i Roadster, and 2014 BMW...
Consequence: A failure of the brake vacuum pump results in a reduction in braking power that could increase the risk of a crash.
Remedy: BMW will notify owners, and dealers will install a locking ring in the camshaft to retain the camshaft seal disk in the proper location, free of charge. The recall began on December 2, 2014. Owners may contact BMW customer service...
View full details →Recall 14V627000 — SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM
| 8,988 vehicles affected
Defect: BMW of North America LLC (BMW) is recalling certain model year 2014 BMW 328i xDrive Sports Wagon, 2012-2014 BMW 320i Sedan, 328i Sedan, 320i xDrive Sedan, 328i xDrive Sedan, 2012-2013 BMW 528i Sedan, 528i xDrive Sedan, 2013-2014 BMW X1 sDrive28i, X1 xDrive28i Sports Activity Vehicle, 2013-2014 BMW X3 xDrive28i Sports Activity Vehicle, 2012-2014 BMW Z4 sDrive28i Roadster, and 2014 BMW...
Consequence: A failure of the brake vacuum pump results in a reduction in braking power that could increase the risk of a crash.
Remedy: BMW will notify owners, and dealers will install a locking ring in the camshaft to retain the camshaft seal disk in the proper location, free of charge. The recall began on December 2, 2014. Owners may contact BMW customer service...
View full details →Owner Complaints for the 2014 BMW 428I
64 complaints have been filed with NHTSA for the 2014 BMW 428I. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Electrical System | 16 | 0 | 0 | 0 | 0 |
| Engine | 10 | 0 | 0 | 0 | 0 |
| Engine And Engine Cooling | 9 | 0 | 0 | 0 | 0 |
| Fuelpropulsion System | 8 | 2 | 0 | 2 | 0 |
| Service Brakes | 7 | 5 | 0 | 2 | 0 |
| Exterior Lighting | 2 | 0 | 0 | 0 | 0 |
| Steering | 2 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 2 | 0 | 0 | 0 | 0 |
| Exterior Lightingheadlights | 1 | 0 | 0 | 0 | 0 |
| Forward Collision Avoidance Automatic Emergency Braking | 1 | 1 | 0 | 2 | 0 |
| Power Train | 1 | 0 | 0 | 0 | 0 |
| Service Brakes Airantilock | 1 | 0 | 0 | 0 | 0 |
| Structure | 1 | 0 | 0 | 0 | 0 |
| Structurebodydoor | 1 | 0 | 0 | 0 | 0 |
| Vehicle Speed Control | 1 | 0 | 0 | 0 | 0 |
| Visibilitywindshield | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
Car jyst shut down in the middle of the street without any dashbord lights, strange noises or symptoms. Won't turn over. After tow to BMW dealer they said oil pump broke. I took it to volvo dealer they said oil starvation. They changed design of oil pump drive but don't inform anybody to do it which is very unacceptable. And they should do recall on that. That was very dangerous situation. This oil pump very slowly desteoys without any symptoms. It's really ticking time bomb becouse they now it quietly change design.Thank you.
I have tried reaching BMW USA 3-4 times since November 2024 until now. The representative said BMW is working on correcting the problem. I have CC the email that was sent this June 2025 with no replies. 1 year has passed since the recall was issued and BMW USA has not created a remedy/fix for the coolant problem. I had this car on the TURO car rental platform as I am a host on TURO. I can't list this car to rent out because of the recall. Turo will not allow owners of recalled cars to list their cars because the car could be "potentially unsafe." Yet, the "owner" is driving these "unsafe"' cars on the road. I did my part. I already sent another recent email to get a solution. What would be my next step? (Almost one year now....) Also, I am sending this email Pacific time at 5:07 WED., July 30th. On the document: the Update IS on THURSDAY JULY 31st. WHAT???!!!!! Make it make sense . Frustrated OWNER
The contact owns a 2014 BMW 428I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
the recall was dated 12 August 2024. To date BMW North America has not provided the parts needed to effect the repair. it has been 10 months since the recall. BMW NA is dragging its feet. it is time something is done to require BMW NA to fix the problem,
the recall was dated 12 August 2024. To date BMW North America has not provided the parts needed to effect the repair. it has been 10 months since the recall. BMW NA is dragging its feet. it is time something is done to require BMW NA to fix the problem,
Safety Rating for the 2014 BMW 428I
NHTSA has not yet tested the 2014 BMW 428I in its New Car Assessment Program.
Technical Service Bulletins for the 2014 BMW 428I
BMW of North America, LLC has issued 24 technical service bulletins (TSBs) for the 2014 BMW 428I. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
B010722 — FUEL/PROPULSION SYSTEM
Fuel tank limited warranty for leakage, due to defects in materials or workmanship, has been extended to 15 years/150,000 miles as determined from the original in-service date
B840822 — EQUIPMENT
The 3G network in the US has been shut down. This means that only the 4G network will be available. In the 4G network, voice calls will be transferred via the Voice over LTE (VoLTE) function. For this purpose, the SIM card must perform an IMS registration in the mobile...
B110221 — POWER TRAIN:DRIVELINE:CHAIN/BELT
With the court's FINAL approval, BMW of North America, LLC (BMW NA) has entered into a nationwide settlement with the plaintiffs in the following class action: Gelis, et al. v. Bayerische Motoren Werke Aktiengesellschaft and BMW of North America, LLC.
B540218 — STRUCTURE:BODY
NOISES FROM THE C-PILLAR AREA OF THE CONVERTIBLE TOP: Cracking or clicking noises can be heard from the rear area of the convertible top (C-pillar area) when driving on uneven roads.
SIB340717 — SERVICE BRAKES
Visual Inspection of brake discs/Rotors for new c ar deliveries
SIB511016 — BACK OVER PREVENTION
Groaning noise from doors. This service information bulletin replaces SI B51 10 16 Dated March 2016.
SIB612817 — POWER TRAIN
SME FAULT CODE 21F04B - One or several of the following check control messages (CCM) may be displayed: Engine fault! Power loss" Powertrain malfunction, Hybrid system malfunctioning.
B611615 — LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Convenience Closing Functions Changed. The following Comfort Access convenience closing functions via the outer door handle or remote are no longer available: Folding in the exterior mirrors Closing the hardtop Closing all windows CAUSE Because the anti-trap function is not available when closing via Comfort Access on convertible vehicles, and...
B620515 — ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
"Instrument Cluster: CBS ""Running-in Check"" is Displayed. After replacing and / or programming the instrument cluster with ISTA/P 3.55.0 or higher (integration Level F020-15-03-501 or higher), the CBS (Condition Based Service) displays ""running-in check"" or ""1200 mile service is due"". The parameters of the CBS scopes for oil service, brake...
B123314 — ENGINE AND ENGINE COOLING
Fault Code 1D2008 Stored in DME. The Service Engine Soon light is on. Fault Code 1D2008: Map thermostat: jammed open is stored in the DME. There may also be a complaint of low heat output with lower outside temperatures. CAUSE During the engine warm-up, the engine coolant does not reach...
Showing 10 of 24 technical service bulletins.
NHTSA Investigations for the 2014 BMW 428I
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the BMW 428I
- 2014 BMW 428I (current)
- 2015 BMW 428I — 123 complaints
- 2016 BMW 428I — 69 complaints