NHTSA Complaint #11631255 — 2020 FORD EXPLORER

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number 11631255
Vehicle 2020 FORD EXPLORER
Component VISIBILITY/WIPER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OK

Consumer Description

My back window shattered. It made a horribly loud noise and shattered from one side to the other. There was no visibility out the window. I had just parked my car and was stepping out when it exploded. I can’t imagine the reaction I would have had if I had been driving. There was not any warnings or anything pertaining to the window and my vehicle has not been inspected at this time. I will be taking my vehicle to have the back window replaced, and it could be inspected anytime prior to that.

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