NHTSA Complaint #11630667 — 2020 FORD ESCAPE HYBRID

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	11630667
Vehicle	2020 FORD ESCAPE HYBRID
Component	VISIBILITY/WIPER
Date of Incident	December 13, 2024
Date Filed	December 14, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

The car has a panoramic roof with automatic open/close sunshade that cover the interior of the glass. I was opening the sunshade to open the moon roof and the shade all of the suden came down and did not roll as intended and my visibility while I was driving was gone for a second until my wife helped out quickly so we do not crash. The problem is common for this car in the ford forums online and the dealerships are not concerend or applying any responsbility of the problem and the safety of it. there was no message or warning but it put myself and my family in danger. I went and got it inspected by the dealership but they did not take responsibilty.

Related Complaints for the 2020 FORD ESCAPE HYBRID

Other VISIBILITY/WIPER Complaints

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#11609451 — August 19, 2024 — The windshield wipers locked up and would not function.

#11515576 — April 5, 2023 — While attempting to fuel the vehicle, thinking the hood latch was the fuel door release, the hood latch was pulled (t...

#11364301 — October 14, 2020 — THE TOP OF DASH BOARD IN ITS ENTIRETY BUT SPECIFICALLY THE TRIM PIECE AROUND THE HEADS-UP DISPLAY ON SPECIFIC TRIM/MO...

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