NHTSA Complaint #11630163 — 2015 VOLKSWAGEN GOLF SPORTWAGEN

ELECTRICAL SYSTEM issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11630163
Vehicle 2015 VOLKSWAGEN GOLF SPORTWAGEN
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CT

Consumer Description

Supplementary auxiliary electric heater ground connector melted and could have caused a fire. Original part #5Q0963235B. A recall (17V-62) for this part was active for various Audi and VW models but for whatever reason my car was not included. Car was brought to Valenti VW on 3/1/24 for inspection after burning smell was emitting from vents. Dealer was unable to locate the source of the problem. Discovered the defective heater myself during fall season when heat was necessary. Please see attached photos. I feel I am entitled to reimbursement for the costs associated with getting this dangerous situation repaired.

Related Complaints for the 2015 VOLKSWAGEN GOLF SPORTWAGEN

Other ELECTRICAL SYSTEM Complaints

#11699778 PTC auxiliary heater core connection point failure . It was reported that the wrong type of metal was used for the ma...
#11633263 In the last year, my car has experienced multiple instances of the Diesel Particulate Filter (DPF) warning light, che...
#11561553 TDI Auxiliary heater (PTC) brown ground wire melting and causing a terrible plastic burning smell inside cabin. Wire ...
#11555465 In 2019, VW issue a recall (37M2) Shift Lever Micro Switch for failing resulting in noncompliant Theft Protection and...
#11511409 I backed up my car and upon turning the wheel I heard some crackling from the steering wheel. The airbag and transmis...

Recent Complaints for the 2015 VOLKSWAGEN GOLF SPORTWAGEN

#11700267 ENGINE The contact owns a 2015 Volkswagen Golf Sportwagen. The contact stated that while starting the vehicle, there was an ...
#11692499 UNKNOWN OR OTHER PTC auxiliary heater core failure causing near fire event. The failure causes the main power input to melt causing a ...
#11679903 STEERING While operating my 2015 Volkswagen Golf SportWagen, the ignition key becomes stuck in the steering column and does no...
#11673267 AIR BAGS Clock spring failure at 10 years 1400000 miles causing airbag light to come on. Airbag in steering wheel presumably d...
#11668809 ENGINE Engine fire due to exhaust equipment malfunction, if it was not attended to or noticed quickly it could lead to loss ...
Check any vehicle history by VIN - Free vehicle history report