NHTSA Complaint #11692499 — 2015 VOLKSWAGEN GOLF SPORTWAGEN UNKNOWN OR OTHER

Complaint Details

ODI Number	11692499
Vehicle	2015 VOLKSWAGEN GOLF SPORTWAGEN
Component	UNKNOWN OR OTHER
Date of Incident	January 9, 2023
Date Filed	October 10, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

PTC auxiliary heater core failure causing near fire event. The failure causes the main power input to melt causing a burning plastic smell and smoke. The problem has been reproduced by multiple vehicle owners and happens during cold conditions as it supplies heat to the cabin prior to the engine hitting optimal operating temperatures. No warning messages or codes are thrown as a result of this issue. It is a hazard and could cause harm to operators of the vehicles affected.

Related Complaints for the 2015 VOLKSWAGEN GOLF SPORTWAGEN

Other UNKNOWN OR OTHER Complaints

#11493252 — November 12, 2022 — A defect that meets the definition of a nonconformity in Washington State, and that is covered under warranty, caused...

#11488593 — October 10, 2022 — I did a left-U turn- heard a loud sound, and then all the electrical things on my steering wheel failed, like horn, a...

#11365023 — October 18, 2020 — TRIM AT COMPARTMENT / SHIFTER BOOT IS PEELING AND ALUMINUM COATING WILL HAVE A RAZOR SHARP EDGE WHICH SLICED MY HAND ...

#11349976 — August 17, 2020 — THE VEHICLE INFOTAINMENT SYSTEM HAS BECOME UNUSABLE (SCREEN DISTORTION) AFFECTING TIRE PRESSURE MONITOR, BACKUP CAMER...

#11330850 — June 25, 2020 — GEARSHIFT SURROUND HAS FOIL PLATING OVER PLASTIC. PLATING FLAKES OFF AT ENTRY POINT TO STORAGE CUBBY CAUSING RAZOR CU...

Recent Complaints for the 2015 VOLKSWAGEN GOLF SPORTWAGEN

#11700267 — ENGINE — November 19, 2025 — The contact owns a 2015 Volkswagen Golf Sportwagen. The contact stated that while starting the vehicle, there was an ...

#11699778 — ELECTRICAL SYSTEM — November 17, 2025 — PTC auxiliary heater core connection point failure . It was reported that the wrong type of metal was used for the ma...

#11679903 — STEERING — August 11, 2025 — While operating my 2015 Volkswagen Golf SportWagen, the ignition key becomes stuck in the steering column and does no...

#11673267 — AIR BAGS — July 14, 2025 — Clock spring failure at 10 years 1400000 miles causing airbag light to come on. Airbag in steering wheel presumably d...

#11668809 — ENGINE — June 24, 2025 — Engine fire due to exhaust equipment malfunction, if it was not attended to or noticed quickly it could lead to loss ...