NHTSA Complaint #11349976 — 2015 VOLKSWAGEN GOLF SPORTWAGEN UNKNOWN OR OTHER

Complaint Details

ODI Number	11349976
Vehicle	2015 VOLKSWAGEN GOLF SPORTWAGEN
Component	UNKNOWN OR OTHER
Date of Incident	July 10, 2020
Date Filed	August 17, 2020
Mileage	47,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CO

Consumer Description

THE VEHICLE INFOTAINMENT SYSTEM HAS BECOME UNUSABLE (SCREEN DISTORTION) AFFECTING TIRE PRESSURE MONITOR, BACKUP CAMERA, TRACTION CONTROL SETTINGS (PREVENTING EMISSIONS INSPECTION), SERVICE NOTIFICATIONS AND OTHER VEHICLE SYSTEMS ONLY ACCESSIBLE THROUGH THIS UNIT. DEALER OFFERED LITTLE ASSISTANCE. SYSTEM HAS THEFT PROTECTION MAKING THE DEALER THE ONLY METHOD OF REPAIR. DEALER REFUSED TO UNLOCK A USED COMPONENT THAT COULD FIX THE PROBLEM.

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