NHTSA Complaint #11630018 — 2020 KIA SPORTAGE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11630018
Vehicle	2020 KIA SPORTAGE
Component	ENGINE
Date of Incident	October 19, 2024
Date Filed	December 11, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

I have a 2020 Kia Sportage and the engine failed at 48,000 mi. Car has two attempted thefts as well as one actual theft. Car Also has software upgrade required hello, car was still stolen after software upgrade was implemented as well as steering wheel lock. Car damage windows bus. Cars steering wheel locks stolen damaged door handles scratches to vehicle. I have not had this car for almost 47 days. I am behind in payments as well as still receiving premium insurance increases. This car is still able to be stolen although the software upgrades from Kia promise have not exactly worked. I am wishing for any resolution to this situation. Asking for help.

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