NHTSA Complaint #11629944 — 2016 FORD EDGE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11629944
Vehicle 2016 FORD EDGE
Component ENGINE
Date of Incident
Date Filed
Mileage 124,500 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State GA

Consumer Description

The contact owns a 2016 Ford Edge. The contact stated when the vehicle was started, there was smoke coming from the exhaust with the check engine warning light illuminated. Additionally, the contact stated that there was an extreme amount of smoke as if the vehicle was on fire. The vehicle was taken to the dealer where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 124,500.

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