NHTSA Complaint #11629892 — 2023 VOLVO XC40
ELECTRICAL SYSTEM issue reported to NHTSA
Crash
Complaint Details
| ODI Number | 11629892 |
| Vehicle | 2023 VOLVO XC40 |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | Yes |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | ID |
Consumer Description
I went through a car wash and then pulled into the first parking spot near the vacuum cleaners. As I was braking and coming to a stop, the car suddenly lurched forward and accelerated on its own. Despite pressing the brake pedal multiple times, the car did not stop until it went about 15ft. To avoid hitting the building wall directly in front of me, I swerved to the left. The car collided with the metal pole supporting the vacuum cleaner structure, causing significant damage to the entire side of the vehicle, and also clipped the corner of the building on the right as it went through the area. There were no warning lights, messages, or other indications of an issue before the incident. I have videos of the incident from the car wash. -The issue involves unintended acceleration, potentially related to the accelerator pedal sensor (APS), throttle control system, or braking system. It may also be electrical, as similar issues in 2021 and 2022 Volvo XC40 Recharge vehicles were reported due to water damage and corrosion in the cable harness, leading to unintended APS signals. The vehicle is available for inspection upon request. -The vehicle suddenly accelerated without input causing a collision. To avoid hitting a building wall in front of me, I swerved to the left, and the car struck the metal pole supporting the vacuum cleaner structure. The impact caused significant damage to the side of the car and clipped the corner of the building as well. This incident could have resulted in severe injury or damage had anyone been nearby or if the car had collided directly with the building (which held the car wash electrical panel). As it stands I have a stiff neck and some PTSD. -No, the problem has not yet been reproduced or confirmed by a dealer or service center. It's at the collision center. -No, the vehicle has not yet been inspected by the manufacturer, police, insurance, etc. -No warning lamps, messages, or other symptoms appeared before/during/after the incident.
Related Complaints for the 2023 VOLVO XC40
Other ELECTRICAL SYSTEM Complaints
#11675339
The supplied 240V Level 2 charger has a design defect that causes the J1772 handle to detach from the high voltage su...
#11663690
Going back to last year I have reported to Volvo the software issues on the car. 1. Automatic Emergency Braking - C...
#11618188
While driving, car suddenly stoped and all electrical functions stoped working. Could not even turn on hazard warning...
#11614296
The contact owns a 2023 Volvo XC40. The contact stated that while driving at various speeds, the message "Do Not Driv...
#11595667
Backup camera frequently flickers between video stream and black screen, creating a dangerous situation while backing...
Recent Complaints for the 2023 VOLVO XC40
#11718766
LANE DEPARTURE: ASSIST
Driver assist failed and brakes failed when vehicle veered to left on its own..Brakes and steering failed when tryin...
#11718766
SERVICE BRAKES
Driver assist failed and brakes failed when vehicle veered to left on its own..Brakes and steering failed when tryin...
#11718766
STEERING
Driver assist failed and brakes failed when vehicle veered to left on its own..Brakes and steering failed when tryin...
#11709773
BACK OVER PREVENTION: AUTOMATIC SYSTEM BRAKING
The contact owns a 2023 Volvo XC40. The contact stated that while reversing, the rearview camera display intermittent...
#11709773
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
The contact owns a 2023 Volvo XC40. The contact stated that while reversing, the rearview camera display intermittent...