NHTSA Complaint #11629756 — 2018 KIA SORENTO

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11629756
Vehicle 2018 KIA SORENTO
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State DE

Consumer Description

The contact owns a 2018 Kia Sorento. The contact stated while driving 50 MPH, the vehicle lost automotive power and jerked and decelerated to 25 MPH. The contact stated that several unknown warning lights were illuminated. The vehicle was driven to a nearby parking lot and parked because the contact was concerned about driving the vehicle. The following day the contact’s husband took the vehicle to a local dealer; however, the vehicle was not diagnosed. The contact was informed that the engine might be faulty however, a diagnostic test was needed, and the engine needed to be taken apart to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was unknown.

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