NHTSA Complaint #11629466 — 2016 HYUNDAI SONATA

ENGINE issue reported to NHTSA

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Fire

Complaint Details

ODI Number 11629466
Vehicle 2016 HYUNDAI SONATA
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire Yes
Injuries 0
Deaths 0
Vehicle Towed No
State WY

Consumer Description

This event took place on or about [XXX]. A month or two prior, my vehicle had just undergone a safety inspection with over $2,000.00 worth of repairs that were performed with great care, due to noticing loss of power upon acceleration. I'm currently living in Wyoming, and the engine blew while driving on the highway in Colorado, causing a mild underbody fire while driving at high rate of speed. At this point, my safety is of great importance and concern, the radiator had internal damage that was not disclosed by the initial dealership, that took possession of my vehicle. So I truly don't know what or who to believe (which parts have been properly repaired on my vehicle or what has not), it took me to personally tow my own vehicle back to the local repair shop here in Wyoming, and the repair shop could not get power to the vehicle. Eventually the repair shop realized that the original "ground" bolt that "was" on my brand new battery was stripped out of place and replaced with a tapping screw, that's why no power was getting to the vehicle as needed to operate properly. The repair shop also noticed internal damage to the radiator (inside bay) with 2 puncture holes (that was not disclosed at any point of interacting with the dealership. Now my safety is an extremely huge concern. Again, I don't know if the vehicle is in worse or better condition with the most recent repairs that have been done to my vehicle. The engine was confirmed to have been damaged internally and externally "beyond repair". I was never given an exact description of any and all damages "requested by me at the time I called the dealership". My son and I are still without our vehicle, we are in dire need of transportation, and to have our vehicle back and running in a condition that is sufficient to perform for our everyday needs, to get back and forth to doctor appointments, etc. We are in great hopes to get this unnecessary nightmare behind us, so that we can press on with our lives....INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION

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