NHTSA Complaint #11629390 — 2021 CHEVROLET MALIBU

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number 11629390
Vehicle 2021 CHEVROLET MALIBU
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

Hello , in January 18,2024 I’ve purchased a 2021 Chevrolet Malibu from Toyota of Dallas on Forest Lane. Within the first 24 hours I got a flat due to a bad tire , but was informed they did a full inspection before giving me the car . I contacted my sales representative she informed me to to bring the vehicle up there once they were open to see if they could resolved the issue due to me paying for a new tire. Once arrived they stated they could not compensate because I bought a tire somewhere else . Within 48 days of having the vehicle , I contacted them sale representative which I still have messages the my vehicle is saying “shift to park” while in park . They stated that it could just be a “sensor” used to bring it . Once I brought it in the car was not doing it & they informed me theirs nothing they can do unless the car does it again when I bring it . The car ends up doing it again I contact them my sale person no longer work there so I disclose this issue with another sales person , which no one documented but I have the messages to prove I informed them. I brought the car up there again & one of the technicians informed me “ just push your gear shift forward a little & it will just turn off”. So I did so & it worked but not for long . My car kept continuously doing it afterwards & they suggested to bring it in for diagnostic , however they way my schedule is at the probation office I work Monday - Friday & that is my only transportation to work or my schedule would not align . So on December 3,2024 my check engine light comes on in the vehicle while driving home . I immediately took my car to the Auto Zone on Buckner which I also have the paperwork for their diagnostic suggest cleaning the throttle bottle & also code P1101. I notice on the paper it stated my car would not pass a inspection with those code & said transmission status - red . I immediately set me appointment for 12/04/24 to take my car to the dealership. I took my car there they stated I arrived

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