NHTSA Complaint #11693337 — 2021 CHEVROLET MALIBU

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number 11693337
Vehicle 2021 CHEVROLET MALIBU
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MI

Consumer Description

I own a 2021 Chevrolet Malibu. Recently upon arriving at my destination and shifting the vehicle into park, the message "Shift to Park" was displayed with the gear shifter already in park(P). The primary engine was off but the electrical features remain on/operating. After abruptly jerking the vehicle into park a few times, I was able to turn off the vehicle. The most recent time, after several attempts to have the car read that the car was in park, I was unable to disengage. I searched the internet and read that this is a common issue with the Malibu and instructed how to open the center console to work with the wires and a button to force it to turn off. No warning lights were illuminated. The vehicle has been taken to the dealer for repair. They agreed that this is not an unusual occurrence, but confirmed there was no recall for the issue. I will also be contacting GM/Chevrolet for further assistance/complaint. The failure mileage was 40,000.

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