NHTSA Complaint #11629357 — 2017 AUDI Q7

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11629357
Vehicle 2017 AUDI Q7
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State VA

Consumer Description

Driving with the family on interstate 81South when suddenly the car went from riding smoothly to a rough rumbling sensation. Then all sorts of alarms sounded and the engine light, oil light and system malfunction indicator light came on simultaneously. We pulled over immediately and turned the car off. We looked in the manual to check the severity of the indication lights. We wanted to determine if we could drive to the nearest exit. We started it back up to see if it was some sort of glitch. It remained so thankfully we were right near an exit and exited and called for roadside service. It was towed from Christiansburg, VA back to Roanoke Audi at 2006 Peterscreek Rd Roanoke, VA 24017 on Nov 9th. The dealership concluded that cylinder 1 was burned out with a possible damaged long block assy. I have had all services and taken great care of the car. However, in between services the car would always require an additional 1qt of oil.

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