NHTSA Complaint #11629176 — 2019 GMC TERRAIN BACK OVER PREVENTION

Complaint Details

ODI Number	11629176
Vehicle	2019 GMC TERRAIN
Component	BACK OVER PREVENTION
Date of Incident	February 15, 2023
Date Filed	December 6, 2024
Mileage	50,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

The contact owns a 2019 GMC Terrain. The contact stated that occasionally while the vehicle was shifted into reverse, the back-up camera failed to display an image behind the vehicle as intended. The contact stated that the display screen turned blue. The local dealer was contacted, but the vehicle was not diagnosed or repaired. Upon further investigation, the contact related the failure to Technical Service Bulletin: 19-NA-076. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000.

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