NHTSA Complaint #11629157 — 2014 JEEP CHEROKEE

This vehicle has an extremely dangerous & ongoing issue related to the 9-speed transmission. Many times the vehicle does not know when to shift, sputtering/sluggish/jerky when accelerating from being stopped and coming to a stop. Frequently the vehicle engages itself into Neutral and/or Parking Brake while driving at both city and highway speeds. This is a very dangerous safety hazard as any motorist trailing behind me can not anticipate the sudden deceleration that ensues. The vehicle then either becomes "stuck" in a gear at too high an RPM at given speed, or engages the parking brake or seems to then be in Neutral. These instances regularly frequent, leaving me having to pull off side of roadway in sometimes dangerous position, perform handful of restart cycles in order to clear the condition and be back in a proper enough gear-state to get back on the road. The following cluster warning lights coincide with the issues: "Check Engine" - "Service Transmission" - "Service Parking Brake". After a handful of restart cycles, the lights clear from the cluster, but the issues remain. The vehicle is unable to come to a comfortable complete stop without a premature-sudden jerk stop. This throws anyone in the vehicle forward in their seats. Also, when ascending an incline or traversing a decline, the vehicle shifts off-sequence in such a way to violently jerk-kick, feeling as though something in the drivetrain will disconnect itself from the chassis. I have recently attempted to submit a recall request over the phone with Chrysler as these conditions are well documented past recalls that are "no longer open". Most notably Chrysler Recall Numbers V69, S55, and P31. They will not "waive" repair costs for me. I purchased the vehicle in March-April of 2024 with 87,000 miles. If previous owner & dealership did not address the recall when it was open, I feel it should not be my financial responsibility to correct, nor should I be absorbing the negative equity when traded in.