NHTSA Complaint #11628485 — 2023 RAM 1500

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number 11628485
Vehicle 2023 RAM 1500
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AR

Consumer Description

While driving on a busy highway, facing early morning sun, I lowered the driver side sun visor to help keep the sun out of my eyes. A few minutes later, the sun visor came loose at the left-hand side and fell onto my hands as they were positioned on the steering wheel. This startled me, caused me to be blinded momentarily by the sun in my eyes, and caused me to have to move the visor out of my way (it was partially blocking my vision as it was hanging there from the clip on the right-hand side of the visor). It didn't cause an accident, but it certainly could have. The visor came loose from the pivot point near the driver's side A-pillar, upper left-hand corner of the windshield. I visited a Ram dealer on the way home from work, to see about getting the issue fixed. This was in October. It's now December and the dealer is still waiting on the part. The technician that looked at it did not explicitly state that it was a common issue, but his reaction to it seemed to indicate that to me. I should also note that this vehicle is a company vehicle, and not my personal vehicle.

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