NHTSA Complaint #11628466 — 2018 FORD F-150

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11628466
Vehicle 2018 FORD F-150
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OH

Consumer Description

The 3.5L ecoboost engine in my truck has the Ford cam phasers used also in the 2.7L and 3.0L engines. The cam phasers rattle when the engine starts, and are experiencing failure. The vehicle has been diagnosed by Ford and the quote for repairs is 6,000. To which I am responsible as Ford fails to admit that this engine has the same cam phasers that are also on the recall for other models. This engine has had several complaints and is a common issue and Ford has released a TSRB pertaining to exactly this issue. The problem with this, is that when you buy the truck as used, they don't tell you about the TSRB. Nor does Ford when you service the truck at the Ford Dealerships, tell you about any TSRBs either. My truck has had all of it service requirements met at Ford Dealerships since I have owned it. I bought the truck with 18k on it in 2020. Ford has failed to ever state at all that there was an issue with the cam phasers until I brought it in.

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