NHTSA Complaint #11628412 — 2014 BMW X3

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11628412
Vehicle	2014 BMW X3
Component	UNKNOWN OR OTHER
Date of Incident	August 13, 2024
Date Filed	December 2, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

My car has a water pump recall and BMW notified me on August 13. BMW said they will send a letter out to take my car in to service by October 4th 2024. I called BMW and they sent a letter out saying they still don't have a remedy for my car yet. It's been 5 months and still haven't fixed my car yet and when I call they still don't have an answer. I am highly upset. It shouldn't take this long.

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