NHTSA Complaint #11580271 — 2014 BMW X3
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11580271 |
| Vehicle | 2014 BMW X3 |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | WA |
Consumer Description
Several warning lights flashed on and off while driving. My display/computer turned off and rebooted while driving. A day or two later the electric rear hatch stopped working. I opened the cover in the back where the spare is, and found several inches of water (4-5) in the well. I called the dealer first thing since it was a frightening thought thinking the car may blow up or trigger the airbag making me (or whoever is driving the car) crash into someone else. To my surprise there was no warning or recall on the problem. A surprise since a simple google search turned up pages of complaints, chat rooms and discussions concerning the same issue. This is where the battery is stored in this car. The battery was sitting in inches of water even though it is slightly elevated. The control module for the electric hatch (according to a schematic found by google) although in a separate raised styrofoam holder, was halfway submerged in water. Under the side panel was wet. In that side panel is the fuse/ relay panel. Water was dripping down the side of that wall and the insulation was wet and dripping at the bottom and into the bay. The safety of myself, the driver, or my wife the primary driver of the car could be affected in many unexpected/ unknown ways with a short on the fuse panel or worse yet water sloshing around a big 12 volt car battery. Could it explode? I don’t know. I vacuumed out the water and it has come back and fills a substantial amount in a couple weeks. About one inch per week. It is certainly ongoing. My wife won’t drive it so deduction tells me it is not coming in from driving it. It is available for inspection although I have not driven it to the dealer since it has been quite wet and is some distance away. I tried to follow your format and include all your requested details. If I have left anything out I am happy to answer any questions. Thank you for the opportunity to bring this to someone’s attention. Thanks again, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA
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