NHTSA Complaint #11706503 — 2014 BMW X3

The contact owns a 2014 BMW X3. The contact stated that while driving at an undisclosed speed, the engine overheating and the check engine warning lights were illuminated. The contact stated that the failure had occurred while driving on a busy highway. The vehicle was towed to the residence. The dealer was made aware of the failure. The contact was informed that only a shield had been replaced. In addition, the contact was informed that the failure was not covered or associated with the recall repair. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System). The vehicle was taken to the dealer, and the recall repair was performed. In addition, the contact stated that the failure occurred after the vehicle was retrieved. The contact stated that directly after driving the vehicle, the dealer was made aware that there was an issue with the vehicle after the recall repair was performed. The contact was assured that the vehicle was fine, and the vehicle was test-driven to ensure that there were no issues with the repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 171,150.