NHTSA Complaint #11628234 — 2018 HYUNDAI SONATA ELECTRICAL SYSTEM

Complaint Details

ODI Number	11628234
Vehicle	2018 HYUNDAI SONATA
Component	ELECTRICAL SYSTEM
Date of Incident	November 1, 2024
Date Filed	December 2, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

43000 miles on car. original owner. new battery. car does not cold start in the morning. all electronics light up, but engine doesn't start. This is a known issue from all the posts i found online, yet Hyundai has not issued a recall. I paid 300 for a battery 2 weeks ago and the issue didn't resolve. Now i am being told by dealer it is the starter and it's not covered because my 5 yr warranty is expired (my car is 6 years old). This is a known safety issue across the 2018 Sonata line. This should be a recall or bulletin, instead I have to come up with hundreds of dollars more to replace a starter on a car with ONLY 43,000 miles.

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