NHTSA Complaint #11628039 — 2015 LEXUS ES

AIR BAGS issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report
Crash 1 Injury

Complaint Details

ODI Number 11628039
Vehicle 2015 LEXUS ES
Component AIR BAGS
Date of Incident
Date Filed
Mileage N/A miles
Crash Yes
Fire No
Injuries 1
Deaths 0
Vehicle Towed No
State KY

Consumer Description

1. I was involved in a car accident on Aug 28, 2024 when I was about to go around a curve in the road. A vehicle coming at breakneck speed and well over the posted speed limit, lost control, went over the double yellow lines and crashed into the left driver side of my Lexus. I was the driver and my left knee got crushed against the dashboard. None of my airbags, including my knee airbag deployed. My car was totaled but it is still available for inspection and held at the insurance company. The other driver was test driving a Mercedes and all their aibags deployed. 2. I suffered a communited patella fracture where my knee cap got fractured into several pieces, was taken by ambulance and had to have surgery the next day. The driver and the passenger in the other car were unscathed. 3. No. Until about two weeks ago I was under the impression that my 2015 Lexus was too old to include knee airbags. We recently found out that my car did indeed have knee airbags which did not deploy. For that matter none of the airbags deployed. 4. •My car was towed initially to the police tow lot and then to a car repair place. The car repair place along with a representative from our insurance company together decided that my car is damaged beyond repair. I have filed a complained with Lexus Brand Engagement Center and they have said that they will proceed with sending an inspector out to check the car as to why my airbags did not deploy causing me such a grievous knee injury 5. •There had been no warning lights of any kind. The police report shows that the airbag switch was on.

Related Complaints for the 2015 LEXUS ES

Other AIR BAGS Complaints

#11611696 The contact owned a 2015 Lexus ES350. The contact stated while driving at 60 MPH during heavy rain weather conditions...

Recent Complaints for the 2015 LEXUS ES

#11709018 STRUCTURE:BODY The paint is cracking and it is rusting.
#11683878 ELECTRICAL SYSTEM The contact owns a 2015 Lexus ES 350. The contact stated that while attempting to start the vehicle, the contact noti...
#11577512 STEERING The braking, steering and suspension components are malfunctioning and are extremely rusted. The vehicle is available...
#11577512 SUSPENSION The braking, steering and suspension components are malfunctioning and are extremely rusted. The vehicle is available...
#11577512 UNKNOWN OR OTHER The braking, steering and suspension components are malfunctioning and are extremely rusted. The vehicle is available...
Check any vehicle history by VIN - Free vehicle history report