NHTSA Complaint #11577512 — 2015 LEXUS ES

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number 11577512
Vehicle 2015 LEXUS ES
Component SUSPENSION
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

The braking, steering and suspension components are malfunctioning and are extremely rusted. The vehicle is available for inspection upon request. My safety as well as my passengers, other motorists and pedestrians with children and pets on the roads and highways safety is compromised due to the vehicle violently and unexpectedly pulling left and right, losing contact with the road over rough road surfaces and shaking uncontrollably during deceleration. I cannot state with certainty that the dealerships have reproduced the problem and I have not been given written permission to take my vehicle to an independent service center after numerous complaints. I cannot confirm that the vehicle or components have been inspected by the manufacturer, however no police, or insurance representatives have inspected my vehicle. There were no warning lamps or messages displayed on my vehicle's instrument panels, however, there were symptoms such as shaking, rattling, uncomfortable and uncharacteristic handling and a feeling of a serious problem or defect prior to the suspension lower arm assembly being replaced and diagnosis of broken steering column bushings, circa 2021. As of today, the low tire pressure light stays on constantly.

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