NHTSA Complaint #11627423 — 2018 MAZDA CX-5

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11627423
Vehicle	2018 MAZDA CX-5
Component	ENGINE
Date of Incident	November 12, 2024
Date Filed	November 26, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

We are a senior citizen couple driving this 2018 Mazda. Went out to garage to find a significant size area of oil spillage on the floor. The car has just over 25,000 as we are low mileage drivers. Took to a mechanic to find out it is a cracked head and oil is steaming out of the crack.i have since learned that Mazda is well aware of the weakness in this model and has chosen not to do anything about it. Our car is out of warranty. It would be a hardship for us to repair. And if repaired, would it happen again? This has recall written all over it, as well as a class action suit. I would like our vehicle repaired at no cost to us. How long were they aware of this issue? I have found hundreds of complaints. I prefer not to pursue this legally but this is unacceptable by Mazda. This was my second Mazda purchase but will be my last if they cannot stand behind their products.

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