NHTSA Complaint #11627223 — 2020 FORD F-250

The contact owns a 2020 Ford F-250. The contact stated while driving approximately 70 MPH, the vehicle drove over a bump on the highway and the front end started wobbling to the left and the right and the vehicle started shaking violently. The contact stated there was no warning light illuminated. The contact took his foot off the accelerator pedal to slow the vehicle. The contact was not depressing the brake pedal during the failure. The contact was able to slow and stop the vehicle. The contact turned off and started the vehicle and was able to resume normal operation. The contact stated while driving 50 MPH over a bump in the roadway, the vehicle started shaking and swaying to the left and the right. The contact stopped the vehicle and turned off and restarted the vehicle, and the vehicle drove normally. The contact had taken the vehicle to a local dealer; however, the vehicle was not yet diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 45,000.