NHTSA Complaint #11626786 — 2020 TOYOTA SIENNA

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11626786
Vehicle 2020 TOYOTA SIENNA
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 60,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MD

Consumer Description

The contact owns a 2020 Toyota Sienna. The contact stated that while his wife was driving at an undisclosed speed, the pre collision, lane assist, and air bag warning lights illuminated on the instrument panel. The vehicle was taken to a dealer and a fuse in the ECU (Electronic Control Unit) was replaced; however, the contact stated that approximately 10 days later, the failure recurred. The vehicle was taken back to the dealer where the vehicle remained for almost two weeks. The contact was informed that the wiring harness needed to be replaced; however, the wiring harness was on backorder. The manufacturer was notified of the failure, but no additional assistance was provided. The contact was provided a case number. The vehicle was not repaired. The failure mileage was approximately 60,000.

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