NHTSA Complaint #11626570 — 2019 SUBARU ASCENT

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	11626570
Vehicle	2019 SUBARU ASCENT
Component	SUSPENSION
Date of Incident	January 1, 2021
Date Filed	November 21, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

We observed Subaru Ascent 2019 (Limited) car handling poorly over bumpy areas, especially over bumps on turns even at speeds under 40 mph. Car feels as if it is loosing contact with the road. It is also jarring over bumps even while driving straight. In wet conditions, I do not know if I will be able to stop within the proper distance. We took the car to the dealer, that indicated front struts needed replacement. They could not provide an estimate of when struts would be available -- this was over one month ago. I am uncertain if a repair is possible to correct this apparent safety issue.

Related Complaints for the 2019 SUBARU ASCENT

Other SUSPENSION Complaints

#11625943 — November 18, 2024 — My Ascent is primarily driven in the city of San Francisco, a fairly hilly city. We have had issues with the suspens...

#11608636 — August 15, 2024 — There is a knocking or clunking noise at low speeds during and after turning in the front driver's side of the vehicl...

#11583493 — April 17, 2024 — The front suspension is making a clanking noise. Inspection of the front strut towers tops shows an interior separa...

#11530575 — July 6, 2023 — While driving, the rear right suspension trailing arm got sheared/broken apart into 2 pieces at about 1 inch away fro...

#11450942 — February 8, 2022 — The contact owns a 2019 Subaru Ascent. The contact stated that while driving at an undisclosed speed, there was an ab...

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