NHTSA Complaint #11625943 — 2019 SUBARU ASCENT

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	11625943
Vehicle	2019 SUBARU ASCENT
Component	SUSPENSION
Date of Incident	November 15, 2024
Date Filed	November 18, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

My Ascent is primarily driven in the city of San Francisco, a fairly hilly city. We have had issues with the suspension on this vehicle in the past, and I will need to install my third pair of struts in the coming weeks (the parts are currently on backorder). The CVT has also been replaced on the vehicle. The tires are routinely rotated, and we keep up with the maintenance schedule. We were driving home after dropping our daughters at school and while accelerating up a hill heard a crack. We immediately pulled over, and saw that the lower control arm had sheared.

Related Complaints for the 2019 SUBARU ASCENT

Other SUSPENSION Complaints

#11626570 — November 21, 2024 — We observed Subaru Ascent 2019 (Limited) car handling poorly over bumpy areas, especially over bumps on turns even at...

#11608636 — August 15, 2024 — There is a knocking or clunking noise at low speeds during and after turning in the front driver's side of the vehicl...

#11583493 — April 17, 2024 — The front suspension is making a clanking noise. Inspection of the front strut towers tops shows an interior separa...

#11530575 — July 6, 2023 — While driving, the rear right suspension trailing arm got sheared/broken apart into 2 pieces at about 1 inch away fro...

#11450942 — February 8, 2022 — The contact owns a 2019 Subaru Ascent. The contact stated that while driving at an undisclosed speed, there was an ab...

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