NHTSA Complaint #11626064 — 2020 FORD EXPLORER

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11626064
Vehicle 2020 FORD EXPLORER
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

While driving at highway speeds I have had a engine malfunction warning or a power train warning appear on my dashboard. The vehicle losses power and has a rattling sound when there is a loss of power. The vehicle steers fine but starts to slow down with the engine rpm dropping to zero. After a few seconds of gliding the engine resumes and I have full power. It seems to happen when I try to accelerate to pass. On occasion it has happened with other vehicles being in the lane I intend to move into or with another car following too closely behind me. I have looked on line about this problem and other people have noted the same problem. I brought the car in to Ford service they had the car for a day and ran it without finding anything. I am not surprised as it only happens occasionally. Of course the day after I had the car in for service it happened when I was driving.

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