NHTSA Complaint #11625844 — 2024 GENESIS GV80

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11625844
Vehicle 2024 GENESIS GV80
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CT

Consumer Description

While at a stop sign on a hill the brakes failed. Brake pedal released and sunk to the floor while pressed at a stop sign. I lost control of the car and had to swerve to the opposite side of the road to avoid collision. I then attempted to engage the emergency brake but that failed as well. The car rolled through a red light after which I put the car in park in an effort to stop the vehicle before running the next red light. The car came to a jerking stop after I put it in park. At the time of brake failure, warning alerts activated on the dashboard. “Stop vehicle and check brake system.” After I was finally able to stop the car I called roadside assistance and had the car towed to the dealership for assessment and repairs.

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