2024 GENESIS GV80 — Problems, Recalls & Safety Data

My 2024 GV80 with approximately 15k miles started completely powering off while driving multiple times and the vehicle started itself while in my enclosed garage space with no one in the vehicle, no button/brake pressed, not key fob pressed. I turned this into the dealership for manufacturer repair on 9/13/25 and as of today, 2/5/26, I still do not have my car back. The dealership explains there is an intermittent parasitic draw that they have been unable to identify. The battery drain, they claim, resulted in the car stopping by itself and starting by itself. The company has refused buyback under Lemon Law (not covering CPO), letters to the CEO have gone unanswered, multiple claims with Genesis corporate have resulted in no help and the local dealership is horrendous- no response, having the vehicle 5 months, no timeline.

1. ·On [XXX] I was driving on the freeway at highway speeds when the car shut itself down and went into neutral and accessory mode. No warning lights came on. Nothing happened if I hit the gas or the brake or tried to change the gear. With the car being shut down, I could have been hit by other cars traveling at high rates of speed or caused an accident due to my car shutting itself off. Yes, the problem has been confirmed by a dealer. They said it needed an entirely new transmission. No, the car has not be inspected by the manufacturer, police, insurance agents, or others. 2. ·On [XXX], I was again driving on the freeway at freeway speeds when the car shut itself off and went into neutral and accessory mode. Nothing happened if I hit the gas or the brake or tried to change the gear. No warning lights came on. Nothing happened if I hit the gas or the brake or tried to change the gear. With the car being shut down, I could have been hit by other cars traveling at high rates of speed or caused an accident due to my car shutting itself off. Yes, the problem has been confirmed by a dealer. They said it needed an entirely new transmission. When I spoke to the service department, I was told "it was not the first transmission they've replaced." No, the car has not be inspected by the manufacturer, police, insurance agents, or others. 3.·On [XXX] I was exiting the freeway and accelerating to merge in the far left lane when the loaner car given to me by the dealer, another Genesis GV80, shut itself off and went into neutral and accessory mode. Again, nothing happened when I pressed the gas or the brake or tried to change the gear. No warning lights came on. With the car being shut down, I could have been hit by other cars traveling at high rates of speed or caused an accident due to my car shutting it INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

1. ·On [XXX] I was driving on the freeway at highway speeds when the car shut itself down and went into neutral and accessory mode. No warning lights came on. Nothing happened if I hit the gas or the brake or tried to change the gear. With the car being shut down, I could have been hit by other cars traveling at high rates of speed or caused an accident due to my car shutting itself off. Yes, the problem has been confirmed by a dealer. They said it needed an entirely new transmission. No, the car has not be inspected by the manufacturer, police, insurance agents, or others. 2. ·On [XXX], I was again driving on the freeway at freeway speeds when the car shut itself off and went into neutral and accessory mode. Nothing happened if I hit the gas or the brake or tried to change the gear. No warning lights came on. Nothing happened if I hit the gas or the brake or tried to change the gear. With the car being shut down, I could have been hit by other cars traveling at high rates of speed or caused an accident due to my car shutting itself off. Yes, the problem has been confirmed by a dealer. They said it needed an entirely new transmission. When I spoke to the service department, I was told "it was not the first transmission they've replaced." No, the car has not be inspected by the manufacturer, police, insurance agents, or others. 3.·On [XXX] I was exiting the freeway and accelerating to merge in the far left lane when the loaner car given to me by the dealer, another Genesis GV80, shut itself off and went into neutral and accessory mode. Again, nothing happened when I pressed the gas or the brake or tried to change the gear. No warning lights came on. With the car being shut down, I could have been hit by other cars traveling at high rates of speed or caused an accident due to my car shutting it INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I drive Genesis GV 80 vehicle made in Korea. The information screen on my car keeps displaying very distracting message about SiriusXm radio free music in what are so-called pop-up advertisements that keep showing up randomly while I’m driving distracting me from paying attention to other cars and traffic in general ! I find this quite dangerous and want something done about stopping these ad’s from being displayed while I am driving as they may cause me to have an accident. This sort of intrusion should not be happening in the cars we drive here in America someone’s going to cause an accident because they were reading these ads and not watching the road. Thank you for your attention in this matter [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I purchased this vehicle new from the dealer. At approximately 8500 miles a noise developed with the steering. It was a low pitched hum. I have taken the vehicle to the dealer a total of 3 times to repair the issue. They have performed the TSB work 3 times and it has not resolved the issue. I just picked up the vehicle for the 3rd time from the dealer and they say that there is nothing more at this point. They know it's an issue and since it involves the steering it's a safety issue.