NHTSA Complaint #11625647 — 2019 FORD ESCAPE
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11625647 |
| Vehicle | 2019 FORD ESCAPE |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NE |
Consumer Description
Took my 2019 escape in for regular maintenance of changing spark plugs and transmission fluid change. My vehicle was running just fine no issues when I brought it in. They did the service and only after a test drive did it start to misfire. Long story short the mechanic found it was issue with a faulty cracked piston in the cylinder which caused antifreeze to leak into the cylinder. The only repair for this is a new engine! I regularly serviced my vehicle several times a year at ford and never once received any sort of recall alerts in the mail, email or ford app nor did any the of ford service technicians mentioned anything during service appointments. Excuse my wording If I didn’t use the correct terms but this is literally the same issue the f150’s are having so I am curious to why mine has not been recalled yet? I have a 5 year old suv that now needs a new engine and ford knows about the fault and they best replace my engine for free this is shady ford. I’m single mom of 3 kids I can’t afford to replace an engine?! That’s why I bought the 2019 escape brand new to avoid stuff like this happening on a older vehicle but now here I am with a vehicle that is un drivable after 5 years!! Please add this model to your recall ford don’t be so greedy it’s your mistake you pay for it!
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