NHTSA Complaint #11625372 — 2020 SUBARU ASCENT
STRUCTURE:BODY issue reported to NHTSA
Complaint Details
| ODI Number | 11625372 |
| Vehicle | 2020 SUBARU ASCENT |
| Component | STRUCTURE:BODY |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | GA |
Consumer Description
I can’t say what caused the huge crack in the sunroof bc there is no chips on the outside and no chips or breaking point on the inside. We went to get in the car and open up the sunroof and it has a huge crack that is a known issue if you look it up online. So far we haven’t been able to get it fixed bc of the amount of money it cost to have it replaced and it can’t be done by anymore but the dealer as safelight won’t touch sunroofs. It appears that a weak glass was installed and that’s unfortunate too bc they have no intention on fixing this for us.
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