NHTSA Complaint #11484963 — 2020 SUBARU ASCENT

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11484963
Vehicle	2020 SUBARU ASCENT
Component	STRUCTURE:BODY
Date of Incident	September 7, 2022
Date Filed	September 17, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CT

Consumer Description

2020 Subaru Ascent Premium.. Rear lift gate at times will not open electronically, and sounds an “alarm” locking the mechanism which prevents it from being opened. The alarm and lockout does not stop until the battery is disconnected. The first time this occurred was at a Subaru Dealership, the second time was at a location where it was necessary for me to go home to my shop to get the battery disconnected.

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