NHTSA Complaint #11625012 — 2017 AUDI Q7

Oil consumption issue began June 2021 with my 2017 Audi Q7 with the 3.0 engine. Dealer advised this was normal for high performance engines, and it could continue where every 1,000-1,500 miles would need a quart of oil. Vehicle was serviced at the dealer on their regular recommended schedule. With continued oil consumption issues this past year they did part 1 of their oil consumption test September of 2024. A few weeks later the car started to shake when started and the start/stop system malfunction light came on. In cylinder 3 they found oil on the spark plug and changed out the spark plug and ignition coil. A week later the car began shaking again and they performed part 2 of their oil consumption test. It showed oil consumption a 3.61 quarts per 1,000 miles. They then performed a flush of the engine, and said that cylinder 3 was burned up and the engine had to be replaced. The Service manager after seeing how the car was serviced over the 6 years that there has to be a defect in the 3.0 Audi engine.