NHTSA Complaint #11624812 — 2018 TOYOTA CAMRY

The contact owns a 2018 Toyota Camry. While the contact's wife was driving approximately 5 MPH, the brake pedal was depressed; however, the pedal failed to respond. The contact's wife was able to stop the vehicle. The contact’s wife was not aware of any warning lights being illuminated. The contact had taken the vehicle to a dealer and was provided the cost for a diagnostic test. The contact informed the dealer that the VIN was included in NHTSA Campaign Number: 21V890000 (Service Brakes, Hydraulic); however, the dealer refused to repair the vehicle. The manufacturer was informed of the failure. The failure mileage was approximately 72,000.