NHTSA Complaint #11624680 — 2022 HYUNDAI KONA

On 10/4/2024 I was driving my 2022 Hyundai Kona SEL (61, 492 miles on odometer) with a cruise control set at 75 mph for my morning commute into work. I was approx 15 miles away from my house and at least 7 miles away from my place of employement. Suddenly and without warning the engine revved to beyond 4500 RPM and shut off. The lights on the dashboard all lit up and a message flashed on the screen stating engine cut off, turn off car and restart. I was surrounded by several cars at this time. I was able to navigate to the shoulder of the 2 lane road I was on and bring the car to a stop. When I tried to turn the car back on it would not. I had the car towed to the dealership. First they had to replace the battery as they stated there was not even enough juice in the battery to update the onboard computer for diagnostic. Then, after a week of waiting, I called and was informed that the engine was deak (advisor used the phrase "the engine when clunck"). As of today, 11/12/2024, I do not have a full diagnosis for the engine failure as the dealership has yet to inform me even though I have submitted multiple requests through various means. Service advisors states that the engine will be covered under the CPO warranty. At the time of the incident, the engine had not given any indications of any issues (like noices, stalls, etc). My sister had driven the car two days before and said it was driving fine. I had had the oil changed a week before and the tech did an inspection at that time and all parts were in working/good condition.